Our ‘Free Delivery’ service on this website is only for delivery of products to customers with mainland UK addresses that are not located in Grampian or Highland areas. Orders made for delivery to Highland or Grampian areas will be required to pay an additional surcharge. We can deliver to the Channel Islands, Isle of Man, Orkney, Shetland and the Scottish Islands but a delivery surcharge will be required for these areas. All goods must be signed for by an adult aged 18 years or over upon delivery. We do not delivery to Ireland or Northern Ireland. Delivery charges and estimated timescales are specified in the Delivery Information section.

We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors. We are under no liability for any delay or failure to deliver the products within the estimated timescales.

Risk of loss and damage of products passes to you on the date when the products are delivered or the date that the first delivery is attempted by us.

Delivery is to the nearest kerbside of your address. Some drivers are happy to take items to your front door or into the property upon request, but this is at their discretion and we cannot guarantee that they will do this. We cannot be held liable if any damage occurs as a result of items being taken into the property.

Please note that Ever After Flooring strongly advises that you do not book your fitter or landscaper until you have received and checked your order, as we are not liable for any installation costs or lost wages.